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Due to the Coronavirus epidemic most of the public services are closed

Read more: Helsinki, Espoo, Vantaa, Kauniainen

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Urban Environment Division, Customer Services

Municipal service. Source:

Contact information

  • Address Sörnäistenkatu 1
  • Phone number +358 9 310 22111 (call)
  • Email
  • Home page (new tab)
  • Opening hours Open Mon-Tue 08:15-12, Wed-Thu 12-15, closed Fri
  • Opening hours COVID-19: Customers are asked to call the customer service on +358 (0)9 310 22111 if they need - a new resident parking permit - a new business parking permit - continuation to their current business parking permit. During the call, the clerk checks the customer's eligibility for the parking permit. If the customer is eligible for the permit, the clerk will give them instructions on how to redeem the permit.
  • Opening hours Urban Environment Division, Customer Services, tel. +358931022111. Open Monday-Thursday 8.15-16.00, Friday 10.00-15.00
  • Opening hours Customer Services:
  • Opening hours At other times: parking controll tel. 09 210 70014 and notifications regarding dangerous street damage after opening times (excluding winter maintenance) tel. 09 310 39310
  • Opening hours .
  • Look at the route to this place (New tab. The Journey Planner is not an accessible service)

Web sites

  • Information about Parking in Helsinki (new tab)

Electronic services

  • Aloittamisoikeus (new tab)
  • Applying for a resident parking permit (new tab)
  • Resident parking permit renewal (new tab)
  • Cable report, e-service (new tab)
  • Karttakori (new tab)
  • Maankäytön ja rakentamisen asiakaspalvelu, rakennusvalvonnan arkisto (new tab)
  • Maisematyölupa (new tab)
  • Oikaisuvaatimus ajoneuvon siirtokustannusten korvauspäätöksestä (new tab)
  • Purkamislupa ja purkamisilmoitus (new tab)
  • Pysäköintivirhemaksun eräpäivän siirtäminen (new tab)
  • Rectification request of a parking fine (new tab)
  • Rakennelman rakentaminen (new tab)
  • Rakennuksen korjaaminen ja/tai muuttaminen (new tab)
  • Rakennuksen laajentaminen (new tab)
  • Rakennusluvan hakeminen (new tab)
  • Rakennusvalvonnan luvat (new tab)
  • Terrace license application (new tab)
  • Toimenpideluvan hakeminen (new tab)
  • Uuden rakennuksen rakentaminen (new tab)
  • Vastaavan työnjohtajan hyväksyminen (new tab)
  • Z-lausunto (new tab)