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Urban Environment Division, Customer Services

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Municipal service, Urban Environment Division, City of Helsinki. Source: www.hel.fi

Contact information

  • Työpajankatu 8, 00580 Helsinki

    Address:

  • +358 9 310 22111 (call)

    Phone number:

  • No email provided

    Email:

  • Home page (new tab)

  • Valid for the time being: – Mon 12.00-15.00 – Tue-Wed 8.30-12.00 – Thu-Fri 12.00-15.00 – Sat-Sun closed

    Opening hours:

  • Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.

    Opening hours:

  • Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays.

    Opening hours:

  • At the Building Control Services Archives, customers are received on Fridays only by appointment.

    Opening hours:

  • After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)

    Opening hours:

  • Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00 (urgent enforcement requests only)

    Opening hours:

  • Look at the route to this place (New tab. The HSL Journey Planner is not an accessible service)

Web sites

  • Arriving at Työpajankatu 8 (pdf) (new tab)

  • Contact us (new tab)

Electronic services

  • Allekirjoita pitkäaikainen vuokrasopimus (new tab)

  • Apply for a demolition permit or submit a demolition notice - Apply for a permit or submit a notice (new tab)

  • Ilmoita vuokraoikeuden siirrosta - Hae siirron kirjaamista Maanmittauslaitokselta (new tab)

  • Report an illegally parked vehicle (new tab)

  • Terminate a resident parking permit - Terminate a permit purchased on or after 17 January 2024 (new tab)

  • Karttakori - Sähköinen asiointi (new tab)

  • Claim for rectification of a decision on the reimbursement of vehicle removal costs - View the vehicle transfer information and make a rectification claim (new tab)

  • Buy a resident parking permit or extend the validity - Buy a permit or extend the validity (new tab)

  • Urban Environment Division's customer service - Feedback form (new tab)

  • Update the address on a resident parking permit - Update your address for a permit purchased no later than 16 January 2024 (In Finnish) (new tab)

  • Update the address on a resident parking permit - Update your address for a permit purchased on or after 17 January 2024 (new tab)

  • Update your license plate number on a resident parking permit - Update the registration plate number for permits purchased no later than 16 January 2024 (new tab)

  • Update your license plate number on a resident parking permit - Update the license plate number for permits purchased on or after 17 January 2024 (new tab)

  • Extend the due date of a parking fine by 30 days (new tab)

  • Contest a parking fine - View the parking fine information and make a rectification claim (new tab)

  • Tilaa maalämpökaivon ennakkoselvitys (new tab)

  • Learn more about applying for a planning permission for minor construction for geothermal heat wells - Geothermal heating on the City of Helsinki website (new tab)

  • Vastaavan työnjohtajan hyväksyminen - Nimeä vastaava työnjohtaja (new tab)

  • Signing a long-term lease agreement - Sign a long-term lease agreement (new tab)

  • Notification on transfer of leasehold - Applying for registration of the transfer from the National Land Survey of Finland (new tab)

  • Underteckna långtidsarrendeavtalet - Underteckna av långtidsarrendeavtalet (new tab)

  • Meddela om överföring av arrenderätten - Ansök om inskrivning av överföringen hos Lantmäteriverket (new tab)

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