Service point page
Konala assistive device services
Municipal service, The Social Services, Health Care and Rescue Services Division, City of Helsinki. Source: www.hel.fi
Contact information
Ruosilantie 18, 00390 Helsinki
+358 9 310 47589 (call)
Sotepe.apuvalinepalvelut@hel.fi
Home page (new tab)
Valid for the time being: – Mon-Tue 8.00-16.00 – Wed-Thu 9.00-17.00 – Fri 10.00-14.00
We are open until 16 on days before a mid-week holiday.
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Service point description
You can borrow the most common assistive devices without an appointment. Book an appointment for the fitting of a personal assistive device or assistive device maintenance by calling our customer service during the opening hours. We have a call-back service. If we cannot take your call right away, we will call you back as soon as possible. Urgent maintenance related to the safety of using wheelchairs and rollators is carried out whilst you are waiting. Please arrive at least one hour before closing time. Otherwise, we may suggest picking up the assistive device the next day or by appointment, or, if possible, provide you with a replacement device for the duration of the maintenance. Bring your personal identity or Kela card with you to prove your identity. If you are acting on behalf of another person, bring this person's personal identity or Kela card. You are responsible for the transportation of the assistive devices you borrow. However, we provide home delivery of large and heavy assistive devices, such as patient lifts and electric adjustable beds. When you no longer need the assistive devices, please return them to our customer service as soon as possible.
Electronic services
Appointment booking for assistive device maintenance - Online appointment booking for basic maintenance (new tab)
