Service point page
Housing Services, rental apartment search advisory service
Municipal service, Urban Environment Division, City of Helsinki. Source: www.hel.fi
Contact information
Työpajankatu 8, 00580 Helsinki
+358 9 310 13030 (call)
Asunnonhaku@hel.fi
Home page (new tab)
Phone service, tel 09 310 13030: Mon & Thu 9.00 - 12.00 Tue & Wed 12.30 - 15.30 Fri 12.00 - 15.00
Customer service Työpajankatu 8: Mon 12.00 - 15.00 Tue - Wed 8.30 - 12.00 Thu - Fri 12.00 - 15.00
Chat: ma - to 9.00 - 15.00 pe 12 - 15 Asunnonhakubotti auki ympäri vuorokauden.
Please note that the earliest time you can get a queue number is 11.00 on Monday, Thursday & Friday.
Look at the route to this place (New tab. The HSL Journey Planner is not an accessible service)
Service point description
We can advise you on matters related to apartment search for city-owned rental homes. You will receive guidance on applying for Heka rental housing and non-subsidised rental housing. Our advice focuses on instructions for filling in housing applications. Try to avoid peak hours! The queues are shortest on Tuesday and Wednesday mornings, while Monday and Thursday afternoons are the busiest. Telephone lines are usually busiest during the first service hour and often during Fridays E-mail: asunnonhaku@hel.fi We answer to e-mail messages within seven days.
Electronic services
Allekirjoita pitkäaikainen vuokrasopimus (new tab)
Apply for a Heka rental apartment (new tab)
Ilmoita vuokraoikeuden siirrosta - Hae siirron kirjaamista Maanmittauslaitokselta (new tab)
Applying for non-subsidised housing - Apply for a non-subsidised rental apartment (new tab)
Underteckna långtidsarrendeavtalet - Underteckna av långtidsarrendeavtalet (new tab)
Notification on transfer of leasehold - Applying for registration of the transfer from the National Land Survey of Finland (new tab)
Signing a long-term lease agreement - Sign a long-term lease agreement (new tab)
Meddela om överföring av arrenderätten - Ansök om inskrivning av överföringen hos Lantmäteriverket (new tab)